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The shop

A space can sell digital goods through its shop, which gathers what's on sale in one place. A product can deliver a file to download, a link plus confirmation details, or both. Products can also sit as tiles on the space's desktop, and a product can have a public page of its own.

Buying

Click a product, see the price, and buy. Payment happens on a Stripe checkout page, and what you bought unlocks moments after you pay — files to download, a link and the details that go with it, or access to a group.

Not every product costs money. Some are free to collect — no checkout, the download just lands in your library. Others are pay-what-you-want: you name your own price above the space's minimum, which may be free or a small floor like 50¢. Either way, what you collect is yours and lives in your wallet like anything you paid for.

Most products are a one-time purchase, but a product can also be sold as a subscription — billed monthly or yearly, renewing until it's canceled. Your wallet shows the renewal date, and canceling works the way it does anywhere on DFOS: leaving the group the product unlocks stops the renewal, and your access runs through the period you've already paid for. A space can also end a subscription from its side. See Paid membership & unlocks.

Everything you've bought, from every space you've bought from, lives in one place: Wallet → Purchases — downloads, unlocks, and receipts together. A few things worth knowing:

  • Your purchases are yours. You keep access to what you bought even if you later leave the space — downloads live in your wallet, not the space.
  • Download links are personal. Each link works for a short while; coming back to your wallet always gets you a fresh one.
  • A product going away doesn't take your copy. If a space stops selling something you bought, you can still download it.

The one way to lose access is a refund — see Refunds & disputes.

Buying without joining

A product can have a page of its own at {space}.dfos.com/p/{product}, open to anyone with the link, and products sold this way are listed together on the space's public front page. You don't need an account to look, and you don't have to join the space to buy — you just sign in (or make an account) at checkout.

A purchase can be the way in even when the space's normal door is shut. A space that only lets people in by invitation can still sell to the public, and buying seats you — the seller chose that when they put the product up.

What you get afterward depends on how the seller set the product up. Usually you also become a member of the space, and that membership is yours to keep: it stays even if what you bought was a subscription that later ends, and even if the purchase is refunded. If the seller turned seating off, you get only the product itself — it lands in your wallet like any other purchase, and you can still join the space the normal way later.

Selling

Space admins manage the shop: add a product with a name, description, cover image, and price, attach what buyers receive — files, a link with confirmation details, or both — and optionally cap how many can be sold. The sales view shows each order and what the space earned from it.

Show in storefront decides whether a product is listed in the shop at all. Leave it off and the product still sells perfectly well — it's just sold through join flows and direct links instead of sitting on a shelf. Not everything a space sells is meant to be browsed.

Notify all members sends a one-time announcement about the new product to everyone in the space. It's available on a product that's shown in the storefront, and it's on by default when you add one from the shop. A product gets a single announcement — it can't be repeated, and turning storefront listing off takes the option away. Members who'd rather not hear about new products can turn that off in the space's notification settings.

The order is yours to set. Products appear in the order you arrange them: drag one by its handle in the space's product list and the shop, the space's public front page, and the purchase doors on the join page all follow that order. A new product lands at the top until you move it. The exception is a product sold only as a paid group's door — the shop lists those separately, so they aren't part of the drag.

Files can be renamed and reordered. Rename a file a product delivers and that's the name buyers actually download it under; the file type stays what it was uploaded as. Drag the files into the order you want and buyers see that order in their wallet. Newly attached files go at the end.

Each product keeps a holders list — everyone who has it, how they got it, and whether it's still active. You can export that list as a CSV, which includes each holder's email, when they got the product, and whether they're a member of the space.

A few things worth knowing:

  • What a product delivers is private. Only buyers see the files, the link, and the confirmation details — there's no public way to reach them.
  • Buyers keep what they bought. Removing a product stops new sales; it doesn't take files away from people who already paid.
  • Limited editions stay honest. If you sell a limited run and refund a sale, that unit isn't put back on sale.
  • Abandoned checkouts aren't sales. If someone opens a checkout and never finishes paying, no money changes hands and the item goes back on sale. The sales view counts these but doesn't list them — nothing was bought, so there's no buyer to name.

Selling to the public

A product can be published as a page of its own: pick the web address it lives at, and it becomes visible and purchasable outside the space — on the space's public front page and through a direct link you can share anywhere.

  • The space's public site has to be on for the link to work.
  • Buyers become members by default — including into a space that otherwise only admits people by invitation, so selling publicly opens a door. You can turn seating off per product if you'd rather sell the product on its own, without giving away a seat. A seat gained this way isn't taken back by a refund.
  • The address is permanent in practice. Changing it later breaks every link you've already shared — there are no redirects. Turning the public page off takes the address down the same way.

Revenue from the shop lands in the space's treasury, whoever bought and wherever they bought from.